Customer Service Articles by Donata L. — Knoji
Airfare Daily Deals eCigarettes Eyeglasses Hotels Jewelry Online Backup Online Dating Online Printing Online Tickets Skin Care Textbook Rentals Vitamins Web Hosting Weddings
Find thousands of shopping-related forums
SEARCH
Q&A
Get true answers from experts in Customer Service.
Donata L. has written 5 Customer Service articles, has received +139 recommendations and is currently the #1 ranked expert in this subject.
Here are Donata L.'s articles in Customer Service:
As a business, no matter what products are services you offer, your main service should be your customer service, since this is the one that will make the difference if you stay in business or not. Selling is one thing, but keeping customers happy and returning is another. Here the reasons why it is such an important investment.
Published by Martine Pauwels 62 months ago in Customer Service | +4 votes | 1 comments
iYogi provides a professional virus removal service With this company, you have expert technical support available to you whenever you need it In order to deliver enhanced protection from online threats, their technical team will install the latest antivirus software on your system All of this can be done remotely through the Internet once you give them the green light
Published by Sharifa Sanderson 64 months ago in Customer Service | +1 votes | 0 comments
The consumer needs to stand for their rights as they need to be respected for their place in society. The staff within a retail store or outlet need to recognize that a consumer has entered their premises with the thought to conduct business. This obviously means a profit for the outlet and payment of wages as well. If there is a problem a customer can either speak directly to the person, their superior to consumer Affairs Office. The consumer should be able to simply conduct buying items in a s...
Published by Peter Curtis 65 months ago in Customer Service | +5 votes | 0 comments
Due to the sheer number of ads, the general public is likely to forget many of them and only remember the ones that are witty, funny or shocking. By adding a vanity number to their advertisements, a business can ensure that their ads are among those easily remembered by the general public.
Published by Kevin John 65 months ago in Customer Service | +0 votes | 0 comments
Today marketing is not only about selling a product or service but also about maintaining a good relationship with the customers. This eventually means that a company should aim at designing an excellent service marketing strategy for its business. Why is customer service so important? Customer Service is important because it adds more names to the company’s list of loyal customers.
Published by NEHA JOSHI 66 months ago in Customer Service | +2 votes | 0 comments
These are simple ways you can make your hotel guests feel more at home. These simple methods help you go above and beyond, since many times, a guest's whole stay can depend on how the staff reacted to any issues that may arise during the stay. It shows how you can utilize your personality, your amenities, and your skills to solve problems. These points also help to prevent your hotel from becoming the topic of negative social media press.
Published by Matthew Bible 68 months ago in Customer Service | +2 votes | 0 comments
Website Alive’s Alive Chat helps the customers to convert more browsing prospects into Leads and Sales and so is an instant customer service tool. It offers flexibility to chat from any location wherever there is an internet connection presence. The users can connect via their mobile phone, Facebook fan page, Twitter and email. It also helps in viewing the real time members browse through the user's website resulting in finding important information about their visit. This information can ...
Published by Abhay Singh 68 months ago in Customer Service | +1 votes | 0 comments
Thank You Messages for Customers! Saying thank you to your customers will surely make them come back to you again and again. Let your customer feel that they are important and valuable to you. In this article you will find some great samples of thank you messages for customers.
Published by Ruby 70 months ago in Customer Service | +5 votes | 3 comments
Modern life is an attraction between two poles: consumerism and commercialism. World Consumer Rights Day is observed on 15 March of every year. This year(2012) the world comes forward to observe the World Consumer Rights Day with the theme “Our money, our rights: campaigning for real choice in financial services”.
Published by +Paulose 70 months ago in Customer Service | +22 votes | 16 comments
Companies lose millions of dollars every year because they fail to satisfy their customers. Unfortunately, countless managers have not come to the realization that most of the time itÂ’s due to poor customer service. And unless you, the consumer, report your bad experiences to the right individuals they may never know. So whenever you receive really bad customer service you should report it to the manager of that particular venue in a timely and professional manner and I can testify that yo...
Published by Donata L. 70 months ago in Customer Service | +30 votes | 14 comments
If your job requires that you work directly with people in your capacity- you will no doubt encounter disgruntled customers at one time or another who will elect to express their unhappiness in the form of anger. Bottom lineÂ…they want to make it known that they are dissatisfied with the service and/or the products they've received. You will need to find the best solution to rectify the problem and satisfy your customer.
Published by Donata L. 70 months ago in Customer Service | +28 votes | 14 comments
Let's show how little we think of our customers by not solving any issues they have with our products. We'll just tell them there's a queue. That's the final word. I took that lousy printer and threw it back in the box and just shoved the power cable and rubbish back onto it, ready to take back to the store next time I go to town.
Published by Inforead 70 months ago in Customer Service | +2 votes | 2 comments
There are ways that you can improve poor customer service in your establishment if you are ambitious about growing your business. Lets face itÂ…you canÂ’t blame your customers for opting to do business with your competitors if you failed to meet their needs. As manager, you should get to know your customersÂ… especially those who patronize your business regularly. Once your customers enter your business you should begin to service them with smile. Let them know that you appreciate their...
Published by Donata L. 70 months ago in Customer Service | +27 votes | 12 comments
Read the true story of a couple who at their times of distress had become unwitting victims of poor customer service. This is the story of a couple who at a most difficult time of their lives had suffered under poorly trained employees of an airline company. This is an example of poor customer service.
Published by Patrick Regoniel 71 months ago in Customer Service | +11 votes | 6 comments
Using Twitter to resolve customer service issues isn't as far fetched as it sounds. I have used Twitter to help resolve customer service issues a few times now and have found it to be helpful. Using Twitter not only expedited the resolution but the customer service representatives have been pleasant to work with. Issues can be handled effectively with Twitter, but some rules of the road should be followed when tweeting any customer service department.
Published by Gayle Crabtree 71 months ago in Customer Service | +2 votes | 1 comments
Product reviews do very well in the search engines; they bring in very high amounts of traffic. In short, a product review is a fully developed and fully researched presentation about any given product. Product reviews shed light for all consumers to help them determine if the product is right for the consumer. These types of reviews can be about any type of product. For the most part, product reviews should be based on a product that people know little or nothing about. If it is a product ...
Published by Pete Williams 230 months ago in Customer Service | +0 votes | 0 comments
Looking for good leasing companies and rental in Lagos? Get first-hand tips on getting satisfactory services in Lagos.
Published by Jude Chukwuemeka 72 months ago in Customer Service | +1 votes | 0 comments
Published by Review Summaries 72 months ago in Customer Service | +0 votes | 0 comments
What is amoCRM all about?   AmoCRM (CRM stands for Customer Relationship Management) offers an easy-to-use, web based and hosted CRM solution for businesses.   With no complex interfaces, no configuration and no tutorials or lengthy manuals, amoCRM provides exactly what you need and you can begin working immediately after registration.   Your database will include all potential transactions and customers, the entire history of your negotiations, your tasks to be com...
Published by Gilbert Cooper 72 months ago in Customer Service | +8 votes | 1 comments
In a personal experience; I have been rating on various products either positive or neutral. I rarely post negative reviews unless I feel that is simply ridiculous that the consumer is encouraged to purchase a product that simply does not do what it says it will. In this case I posted a negative review
Published by Lorie Spencer 76 months ago in Customer Service | +2 votes | 1 comments
There is a huge difference between service and goods. Service is a kind of activity or a set of activities of more or less intangible nature.
Published by Conviron Pucate Altatis 77 months ago in Customer Service | +2 votes | 0 comments
How to get customers to come back for more
Published by Epic Strategist 80 months ago in Customer Service | +1 votes | 1 comments
Procedure for filing a compliant • A complaint should contain the following information: • The name, description and address of the complainant, • The name, description and address of the opposite party or parties, as far as they can be ascertained, • The facts relating to complaint and when and where it arose, • Documents, if any, in support of the allegations contained in the complaint,
Published by Gazu Lakhotia 82 months ago in Customer Service | +1 votes | 0 comments
Basic concepts under the consumer Protection Act 1. Consumer: The term consumer is defined as follows. (i) A person who buys any goods for a consideration. It also includes any user of such goods when such use is made with the approval of the buyer. But it does not include a person who obtains such goods for re-sale or for any commercial purposes
Published by Gazu Lakhotia 82 months ago in Customer Service | +2 votes | 1 comments
Need For Consumer Protection Under the modem philosophy of marketing, consumer is supposed to be the king and business is expected to provide maximum possible satisfaction to consumers. But in reality, consumers are often exploited. In a country like India there is shortage of many products. A few firms enjoy monopoly powers in the market place.
Published by Gazu Lakhotia 82 months ago in Customer Service | +0 votes | 1 comments
In a very competitive market, how do you convince strangers to buy from you without even speaking to them?
Published by Chris Benedict 83 months ago in Customer Service | +4 votes | 0 comments
Reasons for a commercial insurance agent to use virtual agents. Use technology to serve clients better and save money?
Published by Lorena Williams 84 months ago in Customer Service | +5 votes | 4 comments
Do not take too much time dealing with a customer complaint. As a business owner you should already know how much time you want devoted to customer service.
Published by Kevin Allen 86 months ago in Customer Service | +0 votes | 0 comments
Tips about Customer Service Satisfaction and keeping your customers wanting your business.
Published by Jennifer Alston 86 months ago in Customer Service | +5 votes | 1 comments
What is true customer service and how is it attained.
Published by T. Anastacia Forbes 87 months ago in Customer Service | +3 votes | 2 comments
Money is like the heart of everything. One cannot live life without it and it is too important in our lives. When it comes to business, you need to do something about the customers who owe you money but are refusing it all the time. This can lead to further delays and you might end up with no payment.
Published by Shafi Choudhury 92 months ago in Customer Service | +1 votes | 1 comments
Using common courtesy on business emails in key to your organizations success. Sending a rude, ill planned email can result in alienating your customers and letting the competition win.
Published by Melissa Ingham 94 months ago in Customer Service | +5 votes | 1 comments
What customer service is and is not
Published by Ngozi Nwabineli 100 months ago in Customer Service | +18 votes | 6 comments
The Importance of Customer Loyalty and its effects on business, revenues
Published by Ngozi Nwabineli 100 months ago in Customer Service | +7 votes | 9 comments